Prefettura - Ufficio Territoriale del Governo di Lecco
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U.R.P. (EN)

The Public Relations Office (U.R.P.) is a place of welcome where citizens come into contact with the public administration.
It is the meeting point between users and the world of the Prefecture-U.T.G., with the aim of guiding and facilitating the access of citizens to the services offered.
The U.R.P. in some cases directly provides services and information, in other cases it becomes a means to direct more users to the offices.
It is an office dedicated to those who request administrative information or wish to know the services provided by the Prefecture-UTG.
In addition, it provides news on the institutional activities of the Prefecture and ongoing initiatives.
In order to improve the services, the office is engaged daily in the activity of listening to users, also through the collection of suggestions and complaints, in collaboration with the other offices.
The U.R.P. also informs through this website, where it is possible to obtain the main news about the services of greatest interest in this Prefecture-UTG., avoiding uncomfortable  travel to reach the offices.

Its activity is aimed at:

PROVIDING clarifications and details  on the services of this Prefecture-UTG.

RECEIVING self-certifications realizing the administrative simplification.

ALLOWING access to documents by receiving their requests.

PROVIDING information on the status of the practice.

LISTENING to the voices of citizens/users through the detection of suggestions or inefficiencies, in order to improve the quality of services.
 
 

Data pubblicazione il 09/11/2022
Ultima modifica il 09/11/2022 alle 15:11

 
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